Thank you for shopping at CHERRY GAMING. Because we specialize in digital online game delivery, please read our refund policy carefully before making a purchase.

1. Digital Games Policy

• Due to the nature of digital goods (instant key activation codes or direct digital access), all sales are final once a digital game key or access link has been generated or delivered.

2. Eligibility for Refunds

We will issue a full refund or replacement only under the following conditions:

1. Unredeemed Faulty Code: The game activation code delivered to you is invalid, defective, or already redeemed prior to your purchase.
2. Duplicate Order: You were charged twice for the exact same transaction due to a technical error.
3. Non-Delivery: The digital game was not delivered to your account within 24 hours of payment confirmation.

3. How to Request a Refund

To request a refund, contact us within 7 days of purchase at zinan@gamil.com with:

• Your Registered Username
• Order Number / Payment Receipt ID (from Razorpay)
• A description or screenshot of the error